Canonical HTML: https://kueon.com/contact # Contact We typically reply within one business day. Email us at [**hello@kueon.com**](mailto:hello@kueon.com) for product questions, account help, or feedback. ## Billing and refunds Payments for Kueon are processed by **Paddle**, our merchant of record. For receipts, subscription management, and refund requests, visit [paddle.net](https://paddle.net) or see our [Refund Policy](https://kueon.com/refund.md). ## Legal [Terms of Service](https://kueon.com/terms.md) · [Privacy Policy](https://kueon.com/privacy.md) · [Refund Policy](https://kueon.com/refund.md) **A&S Soft Pvt. Ltd.** Principal place of business: Kathmandu, Nepal